Welcome to First Shop! We value your privacy and want you to understand how your data is collected, used, and protected.
Our goal is to ensure transparency and security in the handling of the information you entrust to us.
We collect information you provide directly (registration, orders, contact) and data automatically generated by your navigation on the site.
When you create your account, we collect your name, email address, physical address, and other necessary information to process your orders and provide support.
How to Change or Delete Your Data
To update or remove your information, access “My Account” or send an email to privacy@firstshop.com.br. We will respond within 10 business days.
What Are Cookies?
Cookies are small text files stored in your browser to improve your browsing experience.
Why We Use Cookies?
We use cookies for authentication, personalization, and usage analysis.
With them we can:
Use of Third-Party Cookies
Some external providers (e.g., analytics tools) may also place cookies in your browser.
Google Analytics: We use Google Analytics to understand how you interact with the site without collecting personally identifiable information.
How to Block Cookies
You can disable cookies in your browser settings at any time.
Even without cookies, you can still browse, but some features may be limited.
Your data is used to process orders, provide support, send promotional communications, and improve our services.
The security of your data is our priority; we adopt best practices and protection tools.
We recommend creating strong passwords and not sharing them with third parties.
We implement security layers to prevent unauthorized access.
All pages use SSL (https) to encrypt traffic.
Data is stored on secure servers with access controls.
Despite our measures, no system is 100% secure; keep your credentials protected.
It is prohibited to use our services for:
We may suspend or terminate your account in case of violation.
This site may contain errors or omissions. We are not liable for them.
We have no obligation to update information constantly.
The site is provided “as is,” without warranties.
We do not guarantee specific results from its use.
Use of the service is at your own risk.
We are not responsible for direct or indirect damages.
You must be at least 18 years old to use our services or have authorization from a guardian.
You may request account closure at any time.
Even after closure, your contractual and legal obligations remain.
We reserve the right to terminate at any time without prior notice.
Our support is available Monday through Friday, from 9 AM to 6 PM.
To report issues, email support@firstshop.com.br.
We may modify these terms at any time; the current version will always be here.